Privacy notice

Dev Climbers, with address in Ensenada, Baja California, Mexico (hereinafter "Dev Climbers" or "the Controller"), is the company responsible for the processing of your personal data in accordance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.

• Company name: Dev Climbers
• Industry: AI and custom software development agency
• Address: Ensenada, Baja California, Mexico
• Contact email: admin@devclimbers.com
• Website: https://devclimbers.com

Through our contact form on the website, we collect the following personal data:

• Name
• Email address
• Company or organization name (optional)
• Main interest or type of service

We inform you that Dev Climbers does not collect sensitive personal data (health data, ethnic origin, religious beliefs, political affiliation, sexual preference, among others) through its website.

3.1 Primary purposes (necessary)

• Respond to your contact request or inquiry.
• Provide information about our software development services.
• Prepare and send quotes or project proposals.
• Follow up commercially on your request.
• Establish communication for the provision of services.

3.2 Secondary purposes (not necessary)

• Send marketing communications, newsletters, or promotions about our services.
• Conduct satisfaction surveys or market studies.
• Invite you to events, webinars, or technology-related activities.

If you do not wish your data to be processed for secondary purposes, you may notify us by sending an email to admin@devclimbers.com. Your refusal to use your personal data for these purposes will not be a reason for us to deny the services you request.

The processing of your personal data is carried out under the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), published in the Official Gazette of the Federation on July 5, 2010, and its Regulations.

The legal basis for processing is the express consent of the data subject, granted by completing and submitting the contact form with the explicit acceptance of this Privacy Policy.

By submitting the contact form on our website, you consent to the processing of your data in accordance with this Privacy Notice. Next to the submit button, the form shows the legend "By sending you accept our privacy notice" with a link to this document in its full version.

Dev Climbers may transfer your personal data to domestic or foreign third parties in the following cases:

These third parties are required to maintain the confidentiality of the data and to use it only for the purposes indicated.

You have the right to know what personal data we have about you, what we use it for, and the conditions of use (Access). Likewise, it is your right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); to have it deleted from our records or databases when you consider that it is not being used properly (Cancellation); as well as to oppose the use of your personal data for specific purposes (Opposition).

7.1 Procedure to exercise your ARCO rights

To exercise any of the ARCO rights, you must send a request to admin@devclimbers.com with the following information:

• Full name of the data subject.
• Address or other means to communicate the response to your request.
• Documents proving your identity or, where applicable, the legal representation of the data subject.
• Clear and precise description of the personal data for which you seek to exercise any of the ARCO rights.
• Any other element or document that facilitates the location of the personal data.

7.2 Response times

Dev Climbers will respond to your request within a maximum period of 20 (twenty) business days from the date the request was received. If it is deemed appropriate, it will take effect within 15 (fifteen) business days following the communication of the response.

You may revoke your consent for the processing of your personal data at any time, without retroactive effects. To revoke your consent, you must send your request to admin@devclimbers.com following the same procedure described for ARCO rights.

After receiving your request, we will communicate the determination adopted within a maximum period of 20 business days, and if deemed appropriate, it will take effect within the following 15 business days.

If you wish to limit the use or disclosure of your personal data, you may send your request to admin@devclimbers.com.

Our website does not use advertising or cross-site tracking cookies. It may use essential cookies for the site to work and to remember the selected language (Spanish or English). If we add analytics tools in the future, this notice will be updated and you will be informed before their use.

Dev Climbers has implemented technical, administrative, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized use, access, or processing, including:

• SSL/TLS encryption on all website communications.
• Data storage on secure servers with restricted access.
• Authentication protocols for database access.
• Internal policies for handling confidential information.
• Staff training on personal data protection.

Your personal data will be retained as long as necessary to fulfill the purposes described in this Privacy Policy, or as long as there is an active commercial or contractual relationship. Once the purposes have been fulfilled, and when there is no legal provision requiring its retention, your data will be securely deleted from our records.

Dev Climbers reserves the right to make changes or updates to this Privacy Policy at any time to address legislative reforms, internal policies, or new requirements for the provision of our services.

Changes will be available on our website: https://devclimbers.com/aviso-de-privacidad. We recommend that you periodically review this notice to stay informed about how we protect your information.

If you believe that your right to protection of personal data has been harmed by any conduct or omission on our part, or if you suspect any violation of the provisions of the LFPDPPP, you may file your complaint with the National Institute of Transparency, Access to Information and Protection of Personal Data (INAI). For more information, visit www.inai.org.mx.

By submitting the contact form on the Dev Climbers website (https://devclimbers.com), I declare that I have read and understood this Privacy Policy, and I grant my consent for my personal data to be processed in accordance with the primary purposes described herein.

Likewise, I understand that I can exercise my ARCO rights and revoke my consent at any time in accordance with the procedures established in this document.